Nations Trust Bank Vacancies – Trainee Banking Assistant
Key responsibilities & Skills
♦ Identify customer issues/concerns and provide necessary solutions
♦ Escalation of customer requests on timely and accurate manner
♦ Ensure that a consistently high level of service is provided to all customers reaching the center
♦ Ensure that all Internal Business Systems and processes are followed when dealing with clients
♦ Identify sales leads and cross sell other bank products at every opportunity
♦ Ensure up-to-date product /process knowledge is acquired and maintained through dedicated self-learning
♦ Excellent communication skills – Verbal & Written
♦ Excellent knowledge in Telephone Etiquette
♦ Analytical and problem-solving skills
♦ Ability to work based on a roster
♦ Excellent teamwork & interpersonal skills
Trainee Banking Assistants
♦ Age 23 years or below
♦ Five credit passes in G.C.E. O/L including English & Mathematics
♦ Two passes in G.C.E. A/L excluding General English
Closing Date – 2022/12/20
Nations Trust Bank Vacancies